Comunicay Logo

Customer Service,

Reimagined.

Simple and flexible customer care outsourcing.

Give your users 100% human, instant and 24/7 answers across all channels now.

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Focus on your mission

Comunicay handles all your customer care so you can spend more time growing your business. Prefer to be the Captain during business hours? We’ll be your First Officer after-hours.

  • done Fast Setup
  • done Flexible
  • done Scalable

Round-the-clock Availability

70% of online purchases are made in the evening and weekends. Improve your customer satisfaction and conversion by offering 24/7 support, on all your channels

  • done Available 24/7
  • done Email & Social Media
  • done Phone Calls & Live Chat

100% Human, Powered by Tech

Customers tend to switch to a competitor after a negative support experience. That’s why 100% of our responses are personal and made by humans based in The United States.

  • done Human Customer Care
  • done Customized Response
  • done Local

Flexible and Scalable Support

Sit back and relax. We’ll be ready to go in 48 hours from activation, and we scale as you scale. Oh, and did we mention there's no tech integration, no commitment & no minimum volume?

  • done No Commitment
  • done No minimum volume
  • done Ready to go in 48 Hours

US Based Agents

Comunicay's US Based Agents are native English speakers who possess excellent command over the language, ensuring clear and effective communication with your customers. This eliminates language barriers and enhances the overall customer experience.

  • done Native English Speakers
  • done Regional Knowledge
  • done Enhanced Customer Satisfaction

Transparent Pricing

With our straightforward pricing structure, you gain complete visibility into your customer service costs, ensuring transparency, flexibility, and the ability to effectively manage your budget. Our commitment to clear and fair pricing allows you to focus on delivering exceptional customer experiences while having confidence in the financial aspect of your outsourced customer service solution.

  • done Value Based Pricing
  • done Clear Pricing Structure
  • done No Hidden Fees

Ready to get started?

Contact us or sign up now.

Case Studies

Discover how brands use Comunicay to successfully outsource their customer care.

Driving Sales Growth through Outsourced Customer Service: A Case Study of House of Sade and Comunicay
This case study explores how House of Sade, a beauty and cosmetics brand, successfully increased its sales by partnering with Comunicay,
Enhancing Customer Experience in Cleaning Services: A Case Study of Dustmates and Comunicay
This case study explores how Dustmates, a residential and commercial cleaning company, successfully improved its customer experience by partnering with Comunicay,
Driving Monthly Subscription Growth through Outsourced Customer Service: A Case Study of Webbly and Comunicay
This case study examines how Webbly, a popular free website builder, successfully increased its monthly subscription rate by partnering with Comunicay
Enhancing Customer Experience in Cleaning Services: A Case Study of Dustmates and Comunicay
This case study explores how House of Sade, a beauty and cosmetics brand, successfully increased its sales by partnering with Comunicay,

Frequently Asked Questions

Or ask us yourself

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